Privacy Policy
Last updated: January 1, 2025
1. Who We Are
SliceText ("SliceText," "we," "our," or "us") is a marketing automation platform operated by SliceText, Inc., registered at 30 North Gould Street, Sheridan, WY 82801, United States. For privacy inquiries, contact us at privacy@slicetext.com.
2. Information We Collect
Account information: Name, email address, company name, and billing details when you create an account or purchase a plan.
Usage data: How you interact with our platform, including features used, campaigns created, messages sent, and performance metrics.
Contact data: Information you import into the platform (subscriber lists, phone numbers, email addresses). You retain ownership of this data.
Device and log data: IP address, browser type, operating system, referring URLs, and session timestamps for security and analytics purposes.
3. How We Use Your Information
- To provide, maintain, and improve the SliceText platform
- To process payments and send billing communications
- To send product updates, security alerts, and support messages
- To detect and prevent fraud, abuse, and unauthorized access
- To comply with legal obligations
4. How We Share Your Information
We do not sell your personal data. We share information only in the following circumstances:
- Service providers: Trusted vendors (payment processors, cloud hosting, analytics) who process data on our behalf under strict agreements
- Legal requirements: When required by law, court order, or to protect the rights and safety of SliceText and its users
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to affected users
5. Data Retention
We retain your account data for as long as your account is active, plus a reasonable period afterward to resolve disputes and comply with legal obligations. Contact data you import is deleted upon account closure or on request.
6. Security
We use TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, role-based access controls, and regular security audits. No system is completely secure; we encourage you to use a strong, unique password for your account.
7. Cookies
We use essential cookies to keep you logged in and remember your preferences. We use analytics cookies to understand how the platform is used. You may disable non-essential cookies in your browser settings; some features may not function correctly if you do.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact privacy@slicetext.com. We will respond within 30 days.
9. TCPA Compliance
SliceText is a platform for sending SMS and email marketing. You are responsible for ensuring all messages sent through our platform comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and all applicable laws. This includes obtaining proper consent from your recipients before sending.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by email or a notice in the platform at least 14 days before taking effect. Continued use of the platform after that date constitutes acceptance.
11. Contact Us
For privacy-related questions or requests: